k50888 Privacy Policy
We always prioritize the security and protection of your personal data. This policy explains how your information is collected, stored, and used.
The k50888 platform (referred to as "we") will never share players' personal data with third parties without prior consent. This Privacy Policy ("Policy") applies to any person who uses our website and services.
By continuing to use this website, you are considered to have understood and agreed to the terms in this policy. If you do not agree to this policy, please stop using our website.
1 Types of Data Collected
We collect the following types of information to provide our services and improve the platform.
Personally identifiable information
- Full name (Myanmar or English)
- Email address
- Phone number
- Date of birth and age (to verify 21+)
- Copy of national ID card or passport (at account verification)
- Payment-related identifiable information
Game-related information
- Deposit and withdrawal records
- Betting records and game history
- VIP level and loyalty rewards information
- Bonus and promotion handling records
Technical information
- IP address
- Browser type and version
- Device type and OS version
- Website access time and session duration
- Navigation data from cookies
2 How we collect information
Direct collection
We collect information directly from you when you register an account at k50888, log in, make a payment, or contact customer support.
Automatic collection
When you visit the website, our servers automatically log your IP address, browser type, and usage patterns. We also use cookies to record how you navigate the site.
Collection from third-party services
Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay) may share information with us as needed for financial verification. These sharing arrangements are carried out under strict protection agreements.
3 Purposes of information use
The information we collect is used only for the following purposes.
Providing services
- Account creation and management
- Processing payments (deposits / withdrawals)
- Maintaining game records and VIP accounts
- Providing customer support
Security and protection
- Detecting and preventing fraudulent transactions
- Monitoring suspicious logins to prevent account theft
- Verifying 21+ age checks
- Checking compliance with responsible gambling policy
Platform improvement
- Improving website features and functionality
- Understanding player preferences to improve services
- Resolving technical errors and performance issues
Communications and information
- Sending bonus and promotion notifications
- Sending important account-related updates
- Requesting your feedback on our services
If you do not want to receive these communications, you can opt out through customer support.
4 Cookies and tracking technology
What are cookies
Cookies are small data files stored in your browser. They remember your preferences and login status when you return to a website.
Types of cookies we use
- Essential cookies — required for login sessions and security
- Functional cookies — remember your language and display preferences
- Analytics cookies — used to understand website usage patterns
How to disable cookies
You can control and delete cookies in your browser settings. Please note that disabling cookies may cause some website features to stop working correctly.
5 Information sharing and disclosure
We do not sell your personal information. It may be shared with third parties only in the following circumstances.
Service partners
Payment service providers (KBZPay, Wave Money, AYA Pay, CB Pay) will only receive the information needed to process financial transactions. They may not use that information for their own business purposes.
Disclosure Required by Law
We may disclose certain information when required to comply with a lawful request from legal authorities, or when it is necessary to protect players or the public.
Business Transfer
In the event of a business division or merger involving k50888, player information may be transferred to the successor company, but the protections in this policy will continue to apply.
6 Information Security Measures
Technical Protections
- Data transmission is protected with SSL (Secure Socket Layer) encryption
- Player passwords are stored only as hashes — the original form is never stored
- Payment information is protected with industry-standard encryption
- Access to servers and databases is protected by strict authentication controls
Organisational Protections
- Access to personal data is limited to as few staff members as possible
- Staff receive regular training on personal data protection
- Data access logs are reviewed on a regular basis
In the Event of a Security Breach
If we become aware of a personal data breach that is likely to significantly affect your personal information, we will notify you as quickly as possible.
7 Data Retention Period
Retention Policy
We will retain your personal information for as long as we are providing services to you and for the period required thereafter in accordance with legal requirements.
- Data for active account holders — for the duration the account remains open
- Financial records — for a set period from the date of the last transaction
- Closed accounts — for a set period from the date the account is closed
- Cookies data — varies depending on the type of cookie
Data Deletion
Once the retention period expires, we will ensure your personal information is securely deleted or anonymised.
8 Players' Rights
You have the following rights regarding the personal information we hold about you.
Right of Access
You may request a copy of the personal information we hold about you.
Right of Correction
You may request that inaccurate or incomplete personal information be corrected.
Right of Deletion
In certain circumstances, you may request that your personal information be deleted. Deletion may not be possible where legal or legitimate grounds exist.
Right of Restriction
In certain circumstances, you may request that we restrict the processing of your personal information.
Right to Object
You may object to the processing of your personal information where it is based on our legitimate interests.
Right of Portability
You may receive the personal information you have provided to us in a structured format and transfer it to a third party.
How to Exercise Your Rights
To exercise any of the rights listed above, please contact us at [email protected]. We will respond as quickly as possible.
9 Child Protection
Protection for Under-21s
The k50888 platform is for players aged 21 and above only. We will not handle personal information collected from anyone under the age of 21. If we become aware that a player under 21 has accessed the platform, we will immediately delete their data and close their account.
If you know that a child is accessing and playing on our platform, please report it to [email protected] immediately.
10 Policy Changes
Amendment Notice
We may update or amend this Privacy Policy from time to time. If significant changes occur, we will announce them on the website, and for mandatory changes, we will notify players directly.
By continuing to use the website after a notice has been sent, you are considered to have accepted the updated policy. We therefore recommend that you review this policy periodically.
11 Contact Us
For Privacy Inquiries
If you have any questions about this Privacy Policy, requests regarding your personal data that we hold, or complaints about a privacy breach, please contact us through the following channels.
- Email — [email protected]
- Live Chat — You can reach us through the 24/7 Live Chat service on the website
Our customer support team is available 24/7 in Myanmar language and will respond to your inquiries as quickly as possible.